Wookie-Radio - support
Wookie-Radio plays internet radio and podcasts on iPhone and iPad, and on Android phones, tablets, Android TV (with the remote control) and Chromebooks. It needs no account.
Contact us
Send us a question or a problem. Please include your device, its system version and the app version (Settings, tap the version number). We reply within 3 working days, by e-mail to the address you give here.
Report a bug or suggest an improvement
Bugs and suggestions are tracked publicly on GitHub, so anyone can see their status. A free GitHub account is needed. Do not put private details in them; use the contact form above for anything private.
Quick answers
- Do I need an account? No. There is nothing to sign in to.
- My favourites are not on my other device. iPhone: turn on iCloud sync in Settings on both devices. Android has a backup only, restored when you set up a new phone; there is no live sync.
- A station does not play. Some stations change or drop their address. Try another stream of the same station, or search again and re-add it.
- Weak signal message. On mobile data the app waits for a 4G or 5G connection before streaming (3G is too slow); Wi-Fi is always fine. Downloaded podcast episodes do not need a connection.
- A podcast is missing. Search uses Apple's public podcast directory. Some shows are not listed there.
- CarPlay. CarPlay shows your radio stations and downloaded podcast episodes. To be able to play podcasts offline, please download podcast episodes on the phone first, while you are online.
- Where is my data? On your device, and in your own iCloud or Android backup if you turned that on. See the privacy policy.
- Song identification uses Apple's Shazam (ShazamKit) on what the app is playing, on both iPhone and Android. It does not use the microphone.
- Station owners. See the takedown page.
- How do I report a station? In the app, Settings > Manage stations, tap Report next to the station. It opens the takedown page; nothing about you or the station is sent by the app. Or use the takedown page directly.
- How do I delete my data? We store nothing about you from the app, so there is nothing to delete on our side. Your data is on your device: delete the app, and clear its iCloud data (iPhone) or the Android backup in your Google account. If you wrote to us through the form and want your message deleted, tell us in the form.
- Billing and refunds. The Pro subscription is sold by Apple or Google; they handle billing, cancellation and refunds.
Contact: Łukasz Dec, trading as AlmostCyb.org - use the form at the top of this page.